Shipping
Shipping Costs
For orders within New Zealand, we offer free shipping on all purchases over $100. If your order is under $100, shipping is just $5. For our friends in Australia, we have a flat shipping rate of $10 on all orders. Please note that we only deliver to New Zealand and Australia at this time.
Shipping Timeframes
We strive to get your order to you as quickly as possible. If you place your order by 1 PM NZT (Monday to Friday), we’ll send it out the same day. Orders placed after 1 PM will be dispatched the next business day. If your order is placed after 1 PM on a Friday or over the weekend, we’ll process and ship it on the following Monday.
Duties and Taxes
For our New Zealand customers, you won’t need to worry about any additional duties or taxes—these are all taken care of!
For international orders, please note that customs duties and taxes may apply, and you'll be responsible for covering them. These charges are separate from GST and are determined by your local customs office.
By law, we must declare the full value of your order and cannot label it as a "gift." If you refuse a shipment due to customs fees or taxes, any return shipping costs and related fees will be deducted from your refund once we receive the returned items.
For international orders, please note that customs duties and taxes may apply, and you'll be responsible for covering them. These charges are separate from GST and are determined by your local customs office.
By law, we must declare the full value of your order and cannot label it as a "gift." If you refuse a shipment due to customs fees or taxes, any return shipping costs and related fees will be deducted from your refund once we receive the returned items.
If you have any questions about shipping or your order, feel free to contact us at hello@poppysfashionarchive.co.nz.